Toshiba’s IPedge and VIPedge on-premise/cloud-based business telephone solutions are designed for organizations needing robust communication features without having to decide whether you will own and maintain your telephone system. You have the power of choice! Let General Communications manage your system; all you have to do is answer your phone calls utilizing all the unified communication applications your business needs.
In today’s world companies are migrating to the cloud for email, MS exchange and secure off-site backup of data storage. But what about your telephone system? Do you have the expertise to decide which is right for your business?
Our team is available to help you make the right decision for your business. Give us a call at (781) 756-5100!
*Take Advantage of this Offer Soon – Expires March 29, 2017
Toshiba’s VIPedge™ provides a cloud service alternative to buying a telephone system.
Toshiba IPedge® systems are software-centric unified communications platforms designed for organizations who want to deploy on an all IP network infrastructure to realize the benefits of managing a single network.
Toshiba Strata® CIX™ systems provide excellent converged solutions for organizations who want a mix of IP, digital, and analog endpoint devices connected to their system along with IP telephony and unified communications applications.
Get the Edge in Integrated Hybrid IP Unified Communications. Toshiba’s IPedge and VIPedge on-premise/cloud-based business telephone solutions are designed for organizations needing robust communication features without having to decide whether you will own and maintain your telephone system. You have the power of choice! Let us manage your system; all you have to do is answer your phone calls utilizing all the unified communication applications your business needs.
Let us manage your on-premise or cloud telephone system, to help you reduce up-front capital expenditure, eliminate costs of system management, and much more.
Our trained network of professionals provide complete installation and support services.
Our Premise-based and Hybrid cloud-based IP telephone solution provide superior sound quality.
Toshiba provides a low cost of ownership migration strategy, eco-conscious products, and a wide array of unified communications applications. Award-winning communication solutions are right sized for every business. Whether you need a pure IP, converged IP or cloud-based IP telephone solution, Toshiba can meet your communication needs.
Toshiba, a world leader in high technology, is a diversified manufacturer and marketer of advanced electronic and electrical products spanning information & communications equipment and systems, internet-based solutions and services, electronic components and materials, power systems, industrial and social infrastructure systems, and household appliances. As an Authorized Toshiba Telephone System Dealer, General Communications can provide you with the expert guidance you need to purchase a new system or upgrade your current business telephone system.
And Get FREE IP telephones for each Toshiba EKT, DKT or IPT1000/2000 series phone traded in.
And get up to 50% off an IPedge user license with Toshiba’s award-winning Call Manager!
And receive $50 Trade-In credit for each Toshiba EKT, DKT or IPT1000/2000 series phone traded in.
And receive $25 Trade-In credit for each Toshiba EKT, DKT or IPT1000/2000 series phone traded in.
Software Update & Support at a Huge Discount!
Call General Communications for more details. *Call for dates promotion is valid
If you rely on outside services to host conference calls or if you want to enhance your conference calling capability, Strata-Meeting – The Enhanced Conference Bridge is a prime application that integrates with the Strata® CIX™ business communication system.
Strata-Meeting is a “meet-me” conference bridge. This means that there’s no “controlling party”- no one has to set up a conference and no one even needs to be inside the office.
A big benefit is the ability to exit and re-enter the conference call in the event you’re called away from the meeting or need to take another call. Often times with traditional outside conference calling, if a party hangs up, they’re disconnected and must be brought back in by the “set-up” person. If you’re the “set-up” person and you disconnect, all outside parties are dropped. With a conference bridge, since there is no controlling party, no one is disconnected and re-entering the meeting is possible. “Rooms” can be easily scheduled and locked (for security). Many clients have found that in addition to the sheer convenience of an on-demand conference bridge, hosting their own meetings subsidizes the cost of the unit.
Strata-meeting can be installed on any Toshiba CIX system with software Version 5 or above. Contact your GCC Account Executive for more information and pricing for Strata-Meeting or any other telecom application. Call us today at (781) 756-5100 or email email@example.com for more information.
The Strata Net private networking application interconnects your IP telephone system with your main office, with your company’s branch locations and/or remote users. Strata Net combines the advantages of network-based telephony and the features of traditional PBX systems—reducing your telephone system infrastructure, lowering capital expenditure and operational costs, and increasing productivity.
Provides affordable point-to-point, three-party video communication, desktop/application sharing, file transfer, and message board capabilities. VCS brings Video telephony to Strata IP telephones, digital telephones and SoftIPT® soft phones by adding video communications to traditional voice conversations.
The Net Phone leverages the power of the computer and telephone to bring one superior tool to the desktop. Net Phone gives you the ability to dial, answer or transfer calls, and more, using your mouse without ever picking up the telephone. The integration provides screen popping with CRM programs such as Act, Goldmine, Outlook, etc. Use your PC for Chat instant messaging, broadcast message to multiple users, and simultaneous Chat sessions. Presence capabilities let users see the current status of co-workers and who’s available, quickly relay and transmit important information, and best serve your customer through an easy, intuitive interface.
lets you capture live, high resolution video viewable from anywhere in the world via a standard Internet browser.
The Strata® CIX™ IP business communication systems help you manage messages and communicate better. Improve customer service by providing callers with instant attention, responsiveness, and access to information. All Strata® CIX™ Voice Mail systems provide these essential applications.
Improve customer service by providing callers with instant attention, responsiveness, and access to information.
Standard Applications & Specifications
Toshiba’s LVMU1A and iES16 models seamlessly integrate your voice message processing on a single printed circuit card inside your Strata® CIX™ system — with no need for external connections, standard telephone ports, or separate power backup systems.
Manage more messages in less time – voice and email messages unified into one synchronized messaging solution.
Unified Messaging allows you to access all your critical communications from a single screen, including voice, e-mail, and fax messages. Conveniently retrieve and send voice, fax, and e-mail messages from within your e-mail client inbox screen. You can even retrieve STRATAGY voice and fax messages via the Internet from any e-mail service that supports SMTP and IMAP4 protocols. Play voice messages through your PC speakers or through your handset. Display and print a fax on your screen. Forward voice or fax messages as WAV or TIF files to any e-mail address. You can also easily manage voice, fax, and e-mail messages via telephone—a must for employees when they don’t have computer access. Enrich your communications with Personal Options including Follow Me, Message Notification, Wake-Up Call, Personal Assistant and more.
Stores inbound faxes in your mailbox and allows them to be printed, forwarded, or displayed on your PC screen. When combined with Unified Messaging, fax messages can also appear in your e-mail inbox. Fax On Demand and Fax Back enables users to receive brochures, price lists, or other printed information from the STRATAGY system. Ideal for traveling employees, Fax Mail lets the user transmit faxes left in their mailbox to a portable computer fax device or hotel fax machine for printing. You can even add voice comments to a fax. As a result, you’ll open up a world of unprecedented communication opportunities.
This leading-edge technology enables any touchtone telephone to audibly read e-mail messages to you. Text-To-Speech capability gives traveling employees easy access to e-mail when they don’t have access to your computer system or the Internet. This feature also makes it easy to forward or reply to e-mail messages—all remotely via any telephone. With Text-To-Speech at their fingertips, your employees can obtain their e-mail messages anywhere, anytime. That gives them the power to stay productive, make instant decisions and immediately react to urgent business opportunities.
processes commands from the caller’s voice, making communication easy and intuitive. Using simple spoken responses, callers can quickly access product information or a specific person’s extension from the STRATAGY ES system. Plus, employees who are out of the office can call in, then simply speak a command to access their voice mailbox. With these capabilities, Speech Recognition helps maximize the ease and effectiveness of both incoming customer calls and internal employee calls, while projecting an innovative image for your company.
Enables Toshiba Authorized Software Developers to create custom IVR applications. A developer works directly with the customer to determine their exact IVR application needs. An IVR application can relay specific computer database information to callers over the telephone based on an individual’s unique input from a touchtone telephone dial pad. Information received from the database can be spoken back to the caller in a number of different ways, such as date, time, dollars and cents, numbers, or predetermined phrases.
Toshiba gives you the power to stay connected using SoftIPT® soft phone clients that run on your laptop, tablet PC, or PDA via your LAN or WLAN. You can roam anywhere WLAN and the Internet take you, maintaining most of the features available on Toshiba’s IP and digital series desk telephones.
Toshiba gives you the ability to take full digital desk phone functionality with you, whether it’s down the hall, into the conference room, or across campus. These cordless telephones allow you to access some of today’s most advanced desk phone features, such as desk phone extension numbers, call forwarding, Caller ID and multi-line access. You can even switch between your cordless and digital desk telephones during a call. Toshiba provides spread-spectrum and narrow band and DECT technology options to safeguard your phone’s frequency range and deliver maximum security.
For mobility solutions requiring wider area coverage within the enterprise, Toshiba’s relationship with Polycom® provides wireless telephone features that are fully integrated with Toshiba Strata systems. Polycom offers a complete portfolio of SpectraLink Wireless Telephones for the workplace and is dedicated to meeting the communication needs of mobile workers. SpectraLink Telephones operate within your facility’s micro-cellular architecture or over your WLAN. You can leverage your existing investment by converging voice and data applications on the same WLAN.
Toshiba’s Net Phone leverages the power of the computer and telephone to bring one superior tool to the desktop. Net Phone gives you the ability to dial, answer or transfer calls, and more, using your mouse without ever picking up the telephone. The integration provides screen popping with CRM programs such as Act, Goldmine, Outlook, etc. Use your PC for Chat instant messaging, broadcast message to multiple users, and simultaneous Chat sessions. Presence capabilities let users see the current status of co-workers and who’s available, quickly relay and transmit important information, and best serve your customer through an easy, intuitive interface.
Toshiba’s uMobility solution empowers mobile workers to cost-effectively make and answer their PBX calls from virtually anywhere. The user’s smart cell phone functions as their PBX extension both while in the office via the wireless LAN and while out of the office via a cellular network.
Download the Business Mobility Solutions Data Sheet
Call Centers or Contact Centers have become important strategic business tools. A well-managed contact center can serve customers quickly, efficiently, and cost-effectively, providing an important competitive advantage. Toshiba provides solutions to enhance call center operations in several important ways: