ShoreTel’s IP phone system is a completely integrated unified communications system that is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.
ShoreTel’s distributed architecture is ideal for multi-site companies that span multiple locations because voice switches and servers can be located anywhere on your IP network.
ShoreTel’s Web-based management interface, ShoreTel Director, can manage and monitor all aspects of your system including IP phones, voice switches, voicemail, and auto-attendant.
Unfied Messaging allows access to voicemail and contacts out of the box with Microsoft® Outlook® integration. End Users can also make use of their calendars to schedule conferences and control handling of incoming calls.
ShoreTel Mobility extends the full power of a desk phone and Unified Communications (UC) capabilities to a mobile and sets the user free to communicate from any location (office, home, hotspots) by enabling access to any network (cellular or Wi-Fi), simply and cost effectively.
ShoreTel can also interface with other PBX and CRM systems with support for SIP, MGCP, legacy TDM, and integration with Salesforce.com, NetSuite, and Microsoft Dynamics CRM.