In todays world most applications that you used to provide in house are now provided as a service (SAAS). Many people use outsourced IT specialists to maintain servers and work stations or choose to house their CRM applications in the cloud. The main reason is because of the cost of ownership for keeping equipment on premise. This requires manpower and diligence which could be used elsewhere to grow the business. Cloud-Based Phone Systems or Hosted VoIP solutions give your business all of the advanced IP business communications features and benefits of a Premise-Based Phone System without the need to buy, install or maintain your own core servers.
Rather than purchase, install, and maintain an application, users subscribe to a monthly service in which cloud applications (including cloud VoIP systems) are located in secure data centers, and vendors take responsibility for owning, configuring, and managing them. Businesses connect to these applications through the Internet or private connections.
The server resides in a secure, off-site data center, but users still have full control to personalize their own phones, call handling, messages and more, just as they would if the server were in the office. The actual physical location of the server is transparent to them. Using the administration application via their PCs, tablets or laptops, users securely access the phone system over the Web to:
With the cloud service, your telephone system is managed by IT specialists in world-class data centers that have power protection, survivability and disaster recovery resources far beyond what any small business could provide. You dont have to worry about powering, maintaining or updating the server. We take care of all that in the cloud, and you always benefit from the latest firmware, software and features.
With a cloud service, youre not locked into a long-term commitment to on-site equipment or a specific communications approach. Pay only for what you need today, and expand on demand. Its easy to open a new location or add seats to meet short-term or unexpected requirements. New applications are efficiently deployed and managed in the cloud rather than on individual devices. With this flexibility, the business can respond rapidly to new opportunities and changing market conditions.
A reliable internet connection with a large bandwidth is required for seamless cloud service.
Our staff has over 37 years of telecommunications expertise and can help you determine which type of telephone system is best suited for your business communications needs. General Communications Corporation partners with world class manufacturers/developers such as ShoreTel and NEC to provide comprehensive and easy to use solutions for all sizes, types and needs of businesses. We also service most other major brands of telephone systems including Tadiran, Allworx, and DVS/Analytics.